Ezeego1.com, the online travel site, has launched a ‘Cash on Delivery’ facility for customers who are not comfortable with online financial transactions.
This option will enable customers to book flights, holidays, hotels, car rentals, cruises, attractions and other holiday options easily.
According to Neelu Singh, COO, Ezeego1.com, “We realise that a sizeable number of customers prefer to pay offline as either they do not have a credit card or do not want to use the electronic payment option and the only way to tap into this segment is to offer Cash on Delivery facility.” The customer can call the 24/7 customer service number to make a booking and the travel expert will assist the customer with the booking and also provide details on the Cash on Delivery facility. However, the Cash on Delivery booking can be made for bookings when the date of departure is at least four days preceding the date of travel. Once done, the Ezeego1 representative will visit the customer and collect the money and hand over the tickets and vouchers without any additional charge.
In case of cancellation, the customer has to contact the customer care helpline. The refund will be processed via an online bank transfer or cheque, issued on the name of the customer. This facility is available across 40 Indian cities including Mumbai, Delhi, Hyderabad and Bangalore. However, a majority of such cities are located in Tier 2 and 3 cities as these places have low Internet penetration.
The website has also launched a ‘Deal Of The Day’ promotion on its website.