Supreme Court: Free Meals for Passengers on Delayed Low-Cost Flights

Low-cost airlines can no longer utilise the “no free meal” in the event of a delayed flight.

The Supreme Court has ruled that the exclusion clause would only apply to those who have not boarded the flight. Justices RV Raveendran and AK Patnaik said, “”It will not apply to passengers who are on board and the delay in flight taking off denies them access to food and water,” with regard to a flight-delayed fog in 2007, and further added, “”No public utility service can say that it is not bound to care for the health, welfare and safety of the passengers because it is a low cost carrier. If for any unforeseen reason, the passengers are required to be on board for a period beyond three hours without the flight taking off, appropriate provision for food, water should be made, apart from providing access to toilets.” The Supreme Court also directed the Directorate General ofCivil Aviation “permit the passengers to return to the airport lounge from the aircraft, till the aircraft is ready to take off.”

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