Vishvapreet Singh Cheema Appointed General Manager, Radisson Blu Plaza Delhi

Vishvapreet Singh Cheema, General Manager, Radisson Blu Plaza DelhiVishvapreet Singh Cheema has joined Radisson Blu Plaza Delhi as its General Manager. Cheema has earlier been associated with Ista Bangalore (now Hyatt Bangalore MG Road) for a period of six years. An alumnus of Oberoi Centre of Learning & Development (OCLD), Cheema has been in the hospitality industry since 1998.

Cheema started his career with the Oberoi Towers (now The Trident) Mumbai, and The Oberoi, Mumbai. During his tenure with the Oberoi, he handled the largest F&B operations of both the properties.

Thereafter Cheema joined P&O Cruise Lines and launched their new ship ‘Ocean Village’. He was responsible for establishing and running all the four restaurant operations on the ship since inception.

After four years with P&O Cruise Lines, Cheema joined Ista Bangalore Hotel as F&B Manager, got promoted to EAM- F&B, soon after. Three years later he was promoted to the General Manager of the property.

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2 Replies to “Vishvapreet Singh Cheema Appointed General Manager, Radisson Blu Plaza Delhi”

  1. Jaspreet Singh says:

    Hotel property might be good, but the customer service, their Prestige Club membership all are just worthless! I want to complain and make everyone aware of the truth.. so others don’t end up in this trap!!
    First, you’ll never be explained about the “extra taxes” that you’ll have to pay everytime even when utilizing a “Free” voucher, and then when you try and get some bookings done, you get the same response.. either unavailable, or some other issue at the time. Even after multiple requests to cancel / refund the same (without any usage), the response simply is NO!!
    This is ABSOLUTELY NOT the response one expects from such a brand..
    I’m NEVER gonna use or recommend any of your services etc. every again!

  2. Sharad Sharma says:

    Dear Mr Jaspreet Singh

    Greetings of the day

    I would like to thank you for your continued patronage with The Radisson Blu Plaza Hotel New Delhi hotels and taking the time to share your feedback .

    Me & my team is sincerely dispirited and concerned that our distinguished patron guest like you had an unpleasant experience during your stay with us in regards to the availability and taxation part that was not addressed well & we awfully failed to meet your expectation on basics of guest communication .

    I have shared your comments with our team reservation & Prestige Club membership in an attempt that we derive learning’s out of this and initiate corrective action with detailed investigation to fill the gaps in services observed and avoid any such recurrence .

    We do comprehend our inadvertent mistake and strongly feel that it is important that we learn from these mistakes in order to continuously improve. Please be assured that our investigation accurately looks at anything that was not as it should have been , every detail you have shared has been dealt with the seriousness it deserves and I can only promise that we will work on all those little details.

    Your feedback is very important to us and I stand committed to addressing each of the issues you have shared with our team . I hope you will treat this incident as an unpremeditated deviation and not mar the impression or deny us the pleasure of your continued patronage in the future.

    My sincere apologies once again for the disappointment and we hope that we shortly get to have you stay with us soon and allow me to make all the desired arrangement to meet your expectation .

    My team and I look forward to welcoming you and your family back soon.

    Thanks and Regards
    Sharad Sharma
    E.A.M Food & Beverage
    Radisson Blu Plaza Delhi Airport

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